Category Archives: Advertorial

Alibaba Cloud Unveils Financial Services Solutions to Advance Industry Digitalisation

Alibaba Cloud, the digital technology and intelligence backbone of Alibaba Group, launched its suite of Alibaba Cloud for Financial Services solutions, comprising over 70 products designed to help financial services institutions (FSIs) of all sizes across banking, insurance, securities and FinTech to digitise their operations.

These solutions are designed to support every stage of a FSI’s digital journey and provide easy access to cutting-edge cloud-native technology. Together, they deliver five core capabilities covering over 20 business scenarios to improve FSIs’ operational efficiency, customer experience, security and compliance:

  • Robust and elastic cloud infrastructure to enable FSIs to effectively manage their day-to-day operations and the expansion of their digital applications via build-in cloud governance capabilities.
  • Security and compliance solutions give FSIs confidence that they are operating in compliance with regional and industry-specific security and regulatory requirements.
  • Agility in business application development is achieved through a wide range of financial-grade cloud tools, middleware and distributed database products for developing cloud native applications, as well as the ability for FSIs to manage workloads through Alibaba Cloud’s public and hybrid cloud platforms, their own premises or via multi-cloud environments in a scalable and flexible way.
  • Digital onboarding and servicing leverages various Software-as-a-Service (SaaS) and hybrid cloud deployments to support mobile and digital operations, remote video-based sales platforms and an electronic know-your-customer (eKYC) solution, helping FSIs verify and onboard users online anytime and from anywhere.
  • Customer insights generation and analytics solutions harness Artificial Inteliigence, blockchain, Machine Learning and data analytics to help FSIs analyse and visualise omni-channel digital engagement intelligence, aiding the discovery of customer insights and enabling intelligence-driven decision making.

“As the Malaysian market continues to respond and grow towards the light of digitalisation, it’s imperative that Alibaba Cloud continues that momentum by catering to the growing need, in this case, cloud-based solutions and products aimed at FSIs,” said Kun Huang, General Manager of Malaysia, Alibaba Cloud Intelligence. “By leveraging our extensive cloud capabilities and extensive industry know-how, we are able to develop and deliver a comprehensive suite of solutions aimed at advancing the growth and innovation of businesses in the financial sector. It is our strong hope that by expanding our product offerings in FSIs that we are able to see more opportunities for growth in future.”

Trusted Partner of FSIs across Malaysia

A recent survey commissioned by Alibaba Cloud found that the financial service sector’s top priorities in Asia Pacific were to accelerate multi-cloud migration, increase automation and build analytics platforms.

Rapidly growing financial organisations among public sectors are also seeing value from cloud solutions. Sabah Pay, the first Sabah state government’s e-Wallet was launched to enhance the local financial inclusion, making financial services accessible and affordable, filling the void of inaccessibility to rural areas as well as promoting urbanisation. By leveraging Alibaba Cloud’s IaaS service, Sabahans are able to conduct and record payments through a variety of citizen-centric services, as well as acting as a one-stop source for every visitor to know more about the state. The IaaS system also offers elasticity and scalability, while maintaining cost efficiency.

George Taitim Tulas, CEO at Sabah Credit Corporation (SCC), the founding organisation said: “Our first choice was to seek the services of Alibaba Cloud. Its extensive list of successful case studies, as well as the team’s commitment, dedication and professionalism, has proven to be the perfect choice for Sabah Pay. They are always committed to delivering the best services and solutions, and initial test runs with their IaaS system showed very positive results. We look forward to taking this collaboration to the next level in the near future.”

In addition, Touch ‘n Go Digital (TnG Digital), a Malaysian-based company providing mobile e-wallet services, required secure, agile and scalable technology to support its business growth. Through Alibaba Cloud’s Elastic Compute Service, Content Delivery Network (CDN) and EMAS Mobile Test solutions, TnG Digital was able to expand their services effectively. The e-wallet provider also leveraged Alibaba Cloud’s Database Backup Services and PolarDB solution to reduce backup time and ensure peak performance during traffic spikes.

“Alibaba Cloud’s dedicated support team actively responds and provides high-quality support services, helping TNG Digital find quick solutions to any problems around the clock. In addition, their cutting-edge cloud technology and comprehensive security solutions enable TNG Digital to meet regulatory requirements and deliver products to market faster,” said Leslie Lip Mun Foong, CTO of Touch’n Go Digital.

Alibaba Cloud’s financial service solutions serve more than just singular end-users as on the other end of the spectrum lies macro organisations such as Permodalan Nasional Berhad (PNB), which has grown to become one of Malaysia’s largest fund management companies. PNB leverages on the strength of Alibaba Cloud’s advanced infrastructure to not just gain scalability but also boost speed to market. Furthermore, Alibaba Cloud has helped PNB maintain network and system efficiencies to ensure its customers can seamlessly access their accounts without any downtime or delay.

Singapore and Malaysia Businesses are Flocking to the Cloud.

According to a new analysis issued today by Information Services Group (Nasdaq: III), a major worldwide technology research and consultancy organisation, enterprises in Singapore and Malaysia are embracing cloud computing at a rapid rate. An expanding number of global and local data centre service and solution providers are operating in Singapore and Malaysia, according to the 2022 ISG Provider LensTM Next-Gen Private/Hybrid Cloud — Data Centre Services & Solutions study for the two countries. However, cloud adoption had already begun before the COVID-19 outbreak as part of a larger IT modernization effort.

Digital transformation in Singapore and Malaysia is on the increase and will continue to expand, according to Deepraj Emmanuel, director of ISG Asia Pacific, in Singapore. “This is made possible in part by private and hybrid/multi-cloud providers.”
There has been an increasing demand for cloud products and services in the region as a result of a number of IT trends, according to a report. Platforms that use AI and machine learning to automate cloud operations are increasingly becoming popular with both service providers and their customers.

Sustainability initiatives by the public and private sectors in Singapore are influencing the decisions of corporations about data centre locations, energy sources, and service providers. Security, network latency, and Internet of Things (IoT) applications are all being addressed by edge computing.

Only a few cloud service providers offer coverage in both nations because of legislative, cultural, and geopolitical considerations. Complex collaborations for national coverage, global connection, and scalability are expected to be accelerated by providers. Aside from Kuala Lumpur and the Cyberjaya sector, other Malaysian locations with low-cost, reliable electricity and close proximity to Singapore are projected to see an increase in the number of data centres built.

Technology unemployment in Singapore and Malaysia has fallen to or near record lows, and immigration has been curtailed as a result of COVID-19, a research states. Investing in automation and rethinking how to address the skills gap will be necessary to combat this challenge.

Other regional themes discussed in the research include the fierce competition in the managed services sector, the growing importance of physical security standards, and the continued relevance of colocation services.
An evaluation of 32 service providers is made in the 2022 ISG Provider LensTM Next-Gen Private/Hybrid Cloud — Data Centre Services & Solutions report for Singapore and Malaysia.

Singtel and Telekom Malaysia are ranked as Leaders in all three quadrants of the survey. ‘ Two leaders in each of the four quadrants are Fujitsu, Kyndryl and NTT DATA, and the other leaders are Accenture, Atos, HCL, Infosys, Starhub, Telstra & Wipro.
ISG’s definition of a “promising portfolio” and “high future potential” includes Equinix and Telstra in one quadrant each.

It is possible to acquire the 2022 ISG Provider LensTM Next-Gen Private/Hybrid Cloud—Data Centre Services & Solutions study for Singapore and Malaysia on this website for a fee.

Huawei Thailand Receives Prestigious Prime Minister Awards – Thailand Cybersecurity Excellence Award 2022

Mr. Abel Deng, CEO of Huawei Technologies Thailand, proudly accepts the “Prime Minister Award – Thailand Cybersecurity Excellence Award 2022” from Mr. Chaiwut Thanakamanusorn, Minister of Digital Economy and Society (MDES), in the presence of General Prachya Chalermwat, NCSA Secretary General.

Huawei Technologies (Thailand) Co., Ltd., represented by Chief Executive Officer Abel Deng, today received the “Prime Minister Awards – Thailand Cybersecurity Excellence Award 2022” from the National Cyber Security Agency (NCSA), during a ceremony held at the Miracle Grand Convention Hotel in Bangkok. The event was chaired by Mr. Chaiwut Thanakamanusorn, Minister of Digital Economy and Society (MDES), in the presence of General Prachya Chalermwat, NCSA Secretary General, officials and representatives of both public and private organizations.

This prestigious distinction reflects Huawei Thailand’s commitment to excellence, innovation, and leadership in information security, to raising awareness on cybersecurity and data protection across the country. In the past 12 months, Huawei Thailand joined a series of cybersecurity-related initiatives such as the ‘Thailand National Cyber Week’ and the ‘Cyber Defense Initiative Conference. It collaborated with the NCSA for the ‘Thailand Cyber Top Talents 2021’, the first cyber defense competition of its kind in Thailand that gathered 800 outstanding IT students and personnels. To reinforce the skills of Thailand’s cybersecurity human resources, Huawei sent a team of Thai representatives to the ‘Cyber SEA Game 2021’ competition that gathered teams from across ASEAN countries. The Thai team bagged the first prize and was named best cybersecurity team in ASEAN.

Earlier this year, a Chief Information Security Officers (CISO) from Huawei Thailand was selected for an executive-level cybersecurity training course. Last March, prior to the implementation of the Personal Data Protection Act (PDPA), the company shared its knowledge with various government agencies as well as the private sector. On August 5, 2022, the company signed a Memorandum of Understanding (MoU) with the NCSA to develop and accelerate cybersecurity skills for Thai IT personnel. Plans are underway for 4,000 trainees spread out over 3 years to benefit from practice-based learning through Huawei’s e-Lab online learning platform with real infrastructure and hands-on cybersecurity workshops, covering the four cyber workforce levels: basic, intermediate, advanced and expert levels.

Thailand’s Cyber Security Awards were created to honor individuals and organizations who make a profound impact on improving the country’s cybersecurity. They are conferred in recognition of their commitment, leadership in their field, and sound business practices and strategies. Huawei Thailand has been recognized for its continuous efforts to address the challenges of new technologies and for updating and sharing its innovative cybersecurity solutions with academic and governmental organizations, as well as private partners.

Mr. Chaiwut Thanakamanusorn, Minister of Digital Economy and Society (MDES), congratulated Huawei Thailand and commented on the current cooperation with the IT leader on its latest award: “In today’s digital world, cybersecurity and data protection are vital to Thailand’s development and ensure our country’s journey towards Thailand 4.0. Huawei has been a reliable and dedicated partner, sharing the experience, technologies, and talent cultivation standards it has gained over years of operations.” he said.

General Prachya Chalermwat, Secretary General of the NCSA, said: “Our collaboration with Huawei Thailand, a public-private partnership, is critical in order to establish a globally trusted cyberspace in the country. We are honored to present the Prime Minister Award – Thailand Cybersecurity Excellence Awards to five excellent private companies, including Huawei, as a leading global ICT company and solutions provider. Collaborating with all stakeholders in an open, transparent, and responsible manner will enable everyone to enjoy all the benefits brought by technological advances.”

“It is a great honor and privilege to accept the “Prime Minister Awards – Thailand Cybersecurity Excellence Award 2022” on behalf of Huawei Technologies,” said Mr. Abel Deng, CEO of Huawei Thailand, during the award ceremony. “At Huawei, we value long-term partnerships. We continue to collaborate with government organizations, academic institutions and partners who share our vision to bring Thailand to the forefront of the digital age while ensuring the highest possible cybersecurity protection levels. We will continue to help raise awareness and share best security practices and procedures through initiatives such as the ‘Thailand Cyber Top Talents’ and the ‘Cyber SEA Game’ competitions. In line with our policy ‘Grow in Thailand, Contribute to Thailand”, we will make every effort possible and use all available resources to help the country move forward to Thailand 4.0 and become a secure digital hub in the Asia Pacific region.”

Google, Microsoft registered in Japan as foreign tech firms

TOKYO – U.S. tech firms Google LLC and Microsoft Corp. registered their head offices in Japan at the request of the Justice Ministry, it has been learned.

Google made the registration on July 7 and Microsoft on July 11 under the Companies Law.

The ministry had requested the registration of a head office in Japan in a move to promote measures dealing with online defamation.

When a foreign company fails to register a head office, it can delay dealing with cases of online defamation. However, if the company is registered, the burden on victims of online slander can be reduced since court cases, such as those seeking disclosure of information on those who post slander and libel on the internet, can be completed through domestic procedures. Consequently, registration may help reduce the time and effort required to retrieve such information.

In March, the ministry demanded that 48 companies that had applied to be telecommunications operators but failed to register their head offices make such a registration. On June 30, the ministry said it had requested the Tokyo District Court levy fines on seven foreign tech companies for failing to properly register.

When announcing the progress on the matter, the ministry said Monday that 13 out of the 31 companies that had been requested to comply by Friday had complied with the request. Although the names of the 13 have not been disclosed, sources said Google and Microsoft were among them.

Four out of the 31 have suspended operations or withdrawn from the telecommunications business.

The 14 remaining companies have not registered their head offices. Twitter, Inc. and Meta Platforms, Inc., formerly Facebook, Inc, are said to have not registered.

Amadeus announces Microsoft has chosen Cytric to transform business travel for its employees

Cytric by Amadeus will enable Microsoft employees to plan, book and change their journeys with a much more interactive, intuitive and seamless experience. In the first stage, Microsoft will deploy Cytric solutions to a selected group of its employees. This initial phase includes the roll out of Cytric Easy and the integration of Cytric Travel into Microsoft 365, enabling users to plan trips and share travel details with colleagues without ever leaving their day-to-day applications such as Microsoft Office or Microsoft Teams.

Microsoft, one of the world’s leading global software companies, is continuing an ambitious digital transformation process within its corporate travel division to deliver a richer, more intuitive travel experience for employees. For Microsoft, having a tool flexible enough to adapt to its global travel policy, including its well-known focus on sustainability and accessibility, has been key in the decision.   

“Microsoft and Amadeus have a vision and commitment to deliver the best solutions for the travel industry and beyond. We are focused on applying innovation to support Microsoft and we believe Cytric by Amadeus will push the boundaries of what the corporate travel sector has seen until this point. It is a hugely exciting opportunity for us, confirming our commitment to travel technology innovation that improves the experience for travelers at a global scale,” said Rudy Daniello, Executive Vice President, Amadeus Cytric Solutions. 

Eric Bailey, Global Travel Director for Microsoft added: “This milestone lays another foundation block for integrating technology into the travel booking and in destination experience. We want to simplify every aspect of business travel for our employees, Cytric does this with its intuitive user experience. 

“We have an ongoing partnership with Amadeus and a joint vision, as part of a wider collaboration, to redefine corporate travel.  We are pleased our employees will also benefit from vision and experience.”  

Building on the global strategic partnership announced in 2021 that will harness cloud technology to innovate and explore new products and solutions and create smoother travel experiences in the future, the companies continue to work together as part of the multi-year, global agreement.