Category Archives: Telekom Malaysia

TM Blog unpacks deep insights into how digital tech is generating fresh growth opportunities for Malaysia

Just a few decades ago, obtaining information could have proven to be sometimes difficult, with access to reliable insights either being limited or requiring significant time and cost.

Many things, however, have become easier in recent years with the advent of the internet and improved fixed and wireless connectivity.

The emergence of various search engines, social media platforms and applications has led to the burgeoning of information online, with unlimited information now available at everyone’s fingertips.

While there are advantages to how easily we can access information, there are also disadvantages of information overload and fake news, creating a conundrum of what information is real and if it is useful.

Consequently, it has become important to rely on reliable sources of information, backed by subject matter experts with experience in their respective fields.

Among the newest players to provide insights and accurate information is TM, through its official TM Blog.

Vice President of Group Strategic Communications, Saffura Chinniah said the decision to create a blog was to channel insights and experiences from TM’s diverse leaders, including its Group CEO and senior management, and was made to match the strides made by some of the world’s biggest tech firms.

“The blog intends to become a one-stop information centre for key decision makers, analysts, media as well as the public, enabling them to tap into the latest industry happenings,” she said.

“It will also focus on new ideas, analyses as well as trends in digital technologies and transformation, sustainability, organisational culture and various other business and digital transformation topics. It also allows us to engage directly with local and global audiences, becoming a hub for insights shaping how people and businesses live and work.”

Saffura added that the blog was written from the writer’s point of view and was supplemented by key learnings and insights.

“It focuses on the ‘how to’ in order to educate readers and become a source of reference for our stakeholders,” she said.

“This is to inspire others to embark on their own digital transformation journey.

“We also wanted to address the sense of ‘personal disconnect” and what matters most to individuals in the digital era.”

Besides catering to topics of interest for key decision makers, analysts as well as the media, the blog aims to reach out to the general public, local and global partners and researchers.

She explained that topics were chosen based on the common pain points of businesses or areas of interest impacting its target audience.

It also provides an informed commentary on current affairs shaping local and global markets.

“The information that we share on the blog is not a ‘hard sell’ of TM’s product and services. It focuses on raising awareness and thought leadership, backed by actual experiences and insights from our leaders. This creates a very personal tone between them and our readers and opens up opportunities for meaningful conversations that shape today’s world,” she added.

The Official TM Blog will publish articles monthly with plans for podcasts and videos to be added on in the coming months.

Different from what is out there

Saffura also said that the Official TM Blog was among the first few business sites to share and educate readers through personal insights and the actual voice of TM’s leaders.

“The way we have chosen our writing style is meant to engage and inspire an informed global audience. More importantly, these articles are supported by facts and insights that embodies an authentic and matter-of-fact approach.”

Readers, she added, could also bookmark articles and subscribe to the content that matters to them, as well as re-share the articles via social media.

Ultimately, the blog was developed to understand the architecture and complexities of the telco or techco industry, she explained.

“We want to bridge the digital divide by increasing understanding of businesses, technologies, and societal benefits.”

Providing a reliable and credible platform to enable knowledge-based reporting for media partners, as well as adding insights to latest trends and TM Group’s ventures and solutions, TM invites media partners to leverage the Blog for insights and welcomes suggestions for improvements or other topics of interest.

6 Malaysian telcos set to sign 5G deal on August 31

Malaysian Communications and multimedia minister Annuar Musa said discussions on taking stakes in Digital Nasional Bhd (DNB) are progressing well and are set to meet the deadline, with the six telcos signing the deals on Aug 31.

He said the Malaysian Communications and Multimedia Commission (MCMC) would be chairing a meeting on Aug 29 to decide on a few terms.

He also had a meeting with finance minister Tengku Zafrul Aziz yesterday on the restructuring exercise to pave the way for all six telcos to take up the 70% stake in DNB.

“I had the discussion with the finance minister as he was responsible for DNB before it was transferred to my ministry,” he added.

Earlier, Celcom Axiata Bhd CEO Isham Nawawi said the telco had consolidated more than 1,000 sites under its 5G initiative.

It has 39 partners to support its 5G rollout, of which 24 are local companies.

On another matter, Annuar said the Cabinet yesterday agreed that the existing Communications and Multimedia Act 1998 (Act 588) and the Malaysian Communications and Multimedia Commission Act 1998 (Act 589) be amended to provide stronger legal provisions to face cybersecurity threats.

“Hopefully, in the next Parliament sitting, we can table the amendments for both acts.”

Annuar said the amendments are crucial as the country’s telecommunication ecosystem is facing threats of online fraud and hacking by irresponsible individuals.

Malaysian minister wants to issue licences to new players if telcos refuse to sign up for DNB’s 5G access

With 9 days remaining until the 30th June 2022 deadline, Communications and Multimedia Minister Tan Sri Annuar Musa (Pic) said he will issue new licences to new players if the number of companies participating in the 5G rollout is not enough. The government has issued an ultimatum to the big four telcos such as Celcom, Digi, Maxis and U Mobile to take up Digital Nasional Berhad’s (DNB) 5G wholesale offer or risk being left behind. 

As reported by Bernama during the 2021 K-KOMM Excellence Service Awards (APC) ceremony held yesterday, Annuar said negotiations on a service agreement between the telcos and DNB for the implementation of the country’s 5G Network were still ongoing. He said, “I have high confidence that all telco companies do not want to be left behind in providing 5G, which is why we take the policy of inviting everyone to come on board, but we cannot force them to join.

“Any company that participates to roll out 5G, we will continue. If the number of companies is not enough, I will issue licences to new players. I’m not going to wait for anybody. I did say, please think about the importance of the national interest.”

The Minister added, “We want to roll out 5G according to plan and the government has given space for existing players to come on board. Hence, we have set a deadline that we feel is more than enough. Let them complete the negotiation.”

At the moment, only YTL Communications and Telekom Malaysia have apparently agreed to sign up and take an equity stake with DNB’s 5G wholesale access offer but YTL’s Yes 5G remains the first and only telco to provide commercial 5G services in Malaysia. DNB’s 5G network currently covers select areas of Kuala Lumpur, Cyberjaya and Putrajaya, and they are expanding into more states including Johor and Penang. 

The big four telcos have been reluctant to sign up with DNB highlighting concerns that the current reference access offer (RAO) does not enable affordable and quality 5G services to consumers. Some of the pressing issues include wholesale pricing that’s locked to a 10-year period and the overall cost to “rent” from DNB is higher than building their own 5G network. It was also reported that the government will consider opening equity stakes for DNB to private equity both private and foreign if the big four telcos are not interested in taking up the offer.

The suggestion to increase the number of telcos doesn’t seem to address the current 5G stalemate as the big four telcos currently command over 90% of total mobile subscriptions and collectively offer 95.5% 4G population coverage throughout the country. Malaysia already has a vibrant and competitive mobile landscape with a total of 9 companies being allocated spectrum to run mobile services. This includes Celcom, Digi, Maxis, U Mobile Asiaspace, Altel, Redtone, YTL Communications and TM. On top of that, there are dozens more mobile network virtual operators (MVNO) that tap on existing networks to offer retail mobile services. 

If there’s a new player in town, it will be tough to sway consumers from the big four telcos if they don’t provide coverage improvements. Even with YTL and TM having access to 4G spectrum and 5G via DNB, they are still considered small players in the field as their mobile coverage especially for indoors and rural areas is limited compared to Celcom, Digi, Maxis and U Mobile. Since the government has announced the single wholesale network approach, there’s no opportunity for new players to compete in network coverage and they would have to rely on DNB’s network which will take years for it to achieve a substantial 5G footprint nationwide.

Only two telcos signed service agreement with DNB so far in Malaysia

KUALA LUMPUR (May 4): Only two telecommunication companies (telcos), namely Telekom Malaysia Bhd (TM) and YTL Communications Sdn Bhd, have signed a service agreement with Digital Nasional Bhd (DNB) for the implementation of the country’s 5G network so far.

Communications and Multimedia Minister Tan Sri Annuar Musa said that following this, it is hoped that other telcos will expedite finalising the agreement with DNB to speed up the implementation of the government-owned 5G network nationwide.

“… because DNB only provides infrastructure, services must be provided by the telcos, but several telcos are still negotiating and have yet to sign the services to be provided, except TM and YTL. 

“So, for those who subscribe to TM and YTL, I was told that after this Aidilfitri they will launch the 5G in three areas (Phase 1A), namely Kuala Lumpur, Putrajaya and Cyberjaya,” he told reporters after attending the Rumah Prihatin breaking of fast event here recently.

Meanwhile, Annuar also reminded that the closing date for telcos to sign an agreement to own an equity stake in DNB for the implementation of the 5G network in the country is June 30.

“This means if on June 30 any telco has yet to take up their equity stake, then they will be left out and we will move on because the focus now is on ensuring the actual launch takes place,” he said.

TM Wholesale, Swarmio Media in deal to provide e-sport services

TM Wholesale and Swarmio Media Holdings Inc have announced that they have signed a master collaboration agreement to provide gaming and e-sport services across the Asean.

In a statement, the company said this collaboration allows both parties to capitalise on their core capabilities and bring exceptional digital experience to the table. 

TM Wholesale will provide Swarmio with access to its extensive coverage and wide-reaching network and infrastructure ecosystems in order to bring Ember, Swarmio’s plug and play gaming and e-sports platform, closer to users.

It said this will also allow Swarmio’s latency-optimised edge computing technology to expand, enabling Ember subscribers to enjoy ultra-low-latency gaming experiences with faster download speeds. 

The collaboration will also see TM Wholesale actively participate in the marketing, distribution, and sales of Ember to its existing customer network of major telcos across the Middle East, Asia, Oceania, and Africa, it added.

Amar Huzaimi Md Deris, executive vice president of TM Wholesale, said the gaming and e-sports industry has become one of the fastest-growing forms of entertainment over the last two years.

“This collaboration is an exciting milestone for the company as we continue to adapt to the current digital trend and expand our business, going beyond just connectivity.

“It complements the edge ecosystem offerings that we have been working on for content and digital solutions. It is amazing to collaborate with a partner like Swarmio on this new venture and bring the power of the gaming industry to our telecom partners across the region,” said Amar.

Vijai Karthigesu, chief executive officer of Swarmio Media, said the company is excited to be working with TM Wholesale and benefiting from their strong reputation and extensive network to grow its platform’s reach with telcos across a number of key regions. 

“This collaboration enables us to significantly boost our operations and deliver a high-quality gaming and e-sports service to telco users in Asean.

“We are confident that this will be an impactful and lucrative partnership over the months and years to come,” he said.

Swarmio’s fully managed, plug-and-play Ember platform is touted to be able to quickly and seamlessly integrate with major telco operations, allowing telcos to engage and monetise gaming subscribers, ultimately gaining immediate and meaningful access to the multi-billion-dollar market. 

It claimed to provide a proprietary digital hub for gaming communities, enabling them to access an ultra-low-latency playing experience, competitive tournaments, exclusive gaming content, manage communities, gamification and points system, online store (Swarmio Store), gamer e- wallet (Swarmio Pay), as well as customised digital content.